Acano Solution Guide d'installation

Acano solution 1.2 Deployment Guide Acano October 2014 76-1006-06-K

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 10 Note that both the Edge and Core software can

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 11 appendices to set up the SIP Trunk: this is no

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 12 Figure 2: Example Call flow diagram Notes on

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 13 Both internal and external Acano clients use I

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 14 Figure 3: Example two-server Acano solution

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 15  For each virtualized server set up the netw

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 16 3 Creating and Installing Certificates This s

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 17  For Lync Front End Server – required for Ly

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 18 Note: The command pki inspect <filename>

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 19 2. Sign in to the MMP and generate the private

Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 2 Contents 1 Introduction ...

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 20 Note: The Web Bridge supports HTTPS only. 3. U

Creating and Installing Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 21 3.6.2 Two server (Core/Edge) example: For a tw

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 22 4 Configuring the MMP 4.1 Creating and managing MMP and Web Ad

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 23 (You can use a Windows PC application such as WinSCP instead.) 4

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 24 Configure listening interfaces as follows: 1. Configure the Cal

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 25 4.6 Configuring Network Time Protocol Servers You must configur

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 26 4.8 Configuring the Web Bridge If you are testing the Acano HTM

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 27 4.9 Configuring the TURN Server 1. If necessary, SSH into the

Configuring the MMP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 28 4. Configure the TURN Server to listen on a specific interface

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 29 5 Dial Plan Configuration – SIP Endpoints 5

Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 3 5.2.4 Adding a dial plan rule on the Acano solution ...

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 30 Figure 5: Example solution for dial plan co

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 31 5.2 SIP Endpoints Dialing a Call on the Aca

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 32 5.2.2 VCS search rule configuration Add a s

Dial Plan Configuration – SIP Endpoints Acano solution: Deployment Guide R1.2 76-1006-06-K Page 33 5.3 Media Encryption for SIP Calls The Acan

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 34 6 Dial Plan Configuration – Inte

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 35  Local contact domain = vc.exam

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 36 6.3.1 Outbound Calls page The Ou

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 37 CAUTION: The default Encryption b

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 38 The example Call forwarding rule

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 39 In this example:  A Lync user c

Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 4 Appendix B Ports Required ...

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 40 6.5 Integrating Acano Clients wi

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 41 Figure 10: Call Bridge to Lync E

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 42 TURN / ICE role for Lync calls, a

Dial Plan Configuration – Integrating Lync Clients Acano solution: Deployment Guide R1.2 76-1006-06-K Page 43 Note: If you have a Lync Edge ser

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 44 7 LDAP Configuration You must have an LDAP server (currently Act

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 45  Address = this is the IP address of your AD server  Port =

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 46 Using an extensible matching rule (LDAP_MATCHING_RULE_IN_CHAIN /

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 47 It is possible to choose whether to use OU separation when import

LDAP Configuration Acano solution: Deployment Guide R1.2 76-1006-06-K Page 48 creates the following coSpace which can be viewed on the Status &

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 49 8 Web Admin Interface Settings for XMPP This

Contents Acano solution: Deployment Guide R1.2 76-1006-06-K Page 5 Figures Figure 1: Example Acano solution using Acano Servers ...

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 50 8.2 XMPP Settings 1. Ensure that you have in

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 51 5. Go to Status > General and verify the s

Web Admin Interface Settings for XMPP Acano solution: Deployment Guide R1.2 76-1006-06-K Page 52 Note: coSpaces can also be created from the Ac

Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 53 9 Web Admin Interface Settings for

Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 54 Figure 13: WebRTC Client port usage

Web Admin Interface Settings for the Web Bridge Acano solution: Deployment Guide R1.2 76-1006-06-K Page 55 In addition, Acano users who do no

Web Admin Interface Settings for the TURN Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 56 10 Web Admin Interface Settings fo

Web Admin Interface Settings for the TURN Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 57 10.2 TURN Server Settings Follow th

Customization, Troubleshooting, API and Logs Acano solution: Deployment Guide R1.2 76-1006-06-K Page 58 11 Customization, Troubleshooting, API

Customization, Troubleshooting, API and Logs Acano solution: Deployment Guide R1.2 76-1006-06-K Page 59 The CDR system can be used in conjuncti

Introduction Acano solution: Deployment Guide R1.2 76-1006-06-K Page 6 1 Introduction This guide covers the Acano solution; whether that is an

DNS Records Needed for the Acano Solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 60 Appendix A DNS Records Needed for the Aca

DNS Records Needed for the Acano Solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 61  SRV record for _sip._tls.<SIP_Call_C

Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 62 Appendix B Ports Required The following diagram labels the links on

Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 63 SIP TCP 5060 TCP Both I, J SIP TLS 5061 TCP Both I, J, K, O SIP B

Ports Required Acano solution: Deployment Guide R1.2 76-1006-06-K Page 64 The following ports are used by the XMPP Server Function Port Type D

OpenSSL Commands for Generating Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 65 Appendix C OpenSSL Commands for Genera

OpenSSL Commands for Generating Certificates Acano solution: Deployment Guide R1.2 76-1006-06-K Page 66 iii. After entering the command, a CA

Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 67 Appendix D Issuing a Certificate Manually The instru

Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 68 d. Do one of the following:  If your Windows acco

Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 69 iv. The resulting signed certificate is in the Issu

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 7 2 Prerequisites and Deployment Overview 2.1 P

Issuing a Certificate Manually Acano solution: Deployment Guide R1.2 76-1006-06-K Page 70 viii. Rename the resulting certificate to cacert.p

Example of Configuring a Static Route from a Lync Front End Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 71 Appendix E Examp

Example of Configuring a Static Route from a Lync Front End Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 72 Enable-CsTopolog

More information on LDAP field mappings Acano solution: Deployment Guide R1.2 76-1006-06-K Page 73 Appendix F More information on LDAP field m

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 74 Appendix G Example of Configuring a SIP

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 75 Note: If this fails to resolve the server

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 76 5. Enter the Certificate Name as CallMan

Example of Configuring a SIP Trunk to CUCM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 77  Device pool = The pool you want your d

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 78 Appendix H Configuring a SIP Trunk to an Ava

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 79 6. Click Add New. Avaya CM Configuration 1.

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 8 2.1.1 Acano Server-specific prerequisites  A

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 80 3. Add an Avaya Trunk Group with the follo

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 81

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 82 4. Add an Avaya Route Pattern to routes

Configuring a SIP Trunk to an Avaya CM Acano solution: Deployment Guide R1.2 76-1006-06-K Page 83 5. Add a Uniform Dial Plan to provide a ro

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 84 Appendix I Configuring a Polycom D

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 85 3. Leave the Domain List page b

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 86 6. In the Authentication page c

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 87 Creating the Dial Rule In the Polyc

Configuring a Polycom DMA for the Acano solution Acano solution: Deployment Guide R1.2 76-1006-06-K Page 88 You should now be able to dial f

Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 89 Appendix J Using a Standby Acano Server The instructio

Prerequisites and Deployment Overview Acano solution: Deployment Guide R1.2 76-1006-06-K Page 9 2.2.1 Management and network interfaces There

Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 90 5. Enter the following command and confirm to rest

Using a Standby Acano Server Acano solution: Deployment Guide R1.2 76-1006-06-K Page 91 b. Assign these certificates to their corresponding se

WebRTC Client Custom Background Image and Logo Acano solution: Deployment Guide R1.2 76-1006-06-K Page 92 Appendix K WebRTC Client Custom Back

WebRTC Client Custom Background Image and Logo Acano solution: Deployment Guide R1.2 76-1006-06-K Page 93 3. Click Submit. The Call Bridge r

Acano solution: Deployment Guide R1.2 76-1006-06-K Page 94 © 2014 Acano (UK) Ltd. All rights reserved. This document is provided for informat