Acano Solution Manuel d'utilisateur télécharger pdf (Page 50)

Collecting Logs

Acano solution: Acano Clients Troubleshooter 76-1045-01-I

Page 50

b. On a virtualized deployment, sign in to the MMP and issue the command dns flush.

4. Enable SIP tracing and DNS tracing:

a. In the Web Admin Interface go to Logs > Detailed Tracing.

b. Enable SIP traffic tracing and DNS tracing. In most cases, Enabling for 30 minutes is

enough.

5. Recreate issue by placing a single test call.

6. After the problem has reproduced disable tracing as soon as possible.

7. Download the traces.

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Acano Solution Manuel d'utilisateur Page 50