Acano Solution Manuel d'utilisateur télécharger pdf (Page 51)

Collecting Logs

Acano solution: Acano Clients Troubleshooter 76-1045-01-I

Page 51

a. Log in to the Acano server via WinSCP, using your Web Admin Interface login

credentials.

b. In the root directory find the file called “log” and drag it to your local PC.

8. If possible, open the log in a text editor such as Notepad and delete irrelevant messages

before sending the amended log to Acano support. Otherwise send the entire log to Acano

support.

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Acano Solution Manuel d'utilisateur Page 51